Course Description:
In every workplace, difficult conversations are inevitable—but they don’t have to be a source of anxiety or conflict. This course equips you with the tools and techniques to handle tough discussions with empathy, clarity, and confidence. Whether you’re providing constructive feedback, addressing sensitive topics, or navigating workplace conflicts, you’ll learn how to approach these conversations in a way that builds trust, fosters understanding, and drives positive outcomes.
Through interactive exercises, real-world scenarios, and expert guidance, this course will teach you how to prepare for and navigate challenging conversations while staying calm and composed. You’ll develop critical skills in active listening, emotional intelligence, and assertive communication, empowering you to turn potential conflicts into opportunities for collaboration and growth.
Trainers:
Talent & Organizational Development Team
Details:
This course will be held on Zoom and will not be recorded.
This is a copyrighted course. Participants may not reproduce (which includes the use of AI screen capture, transcription or notetaking applications), redistribute, disclose, share, email, or otherwise transmit any part of these materials to any other individual or entity, without prior written permission of the Hawaii Employers Council.
We will send you a Zoom link and handout a few days before this session.
HRCI™ Credits & SHRM® Credits: 2
HEC Registration Fees:
Attend Entire Series:
Member price for all six virtual courses in the series: $390.00
Non-Member price for all six virtual courses in the series: $810.00
Click to register for all courses in the series.
Click on this link to view the flyer: Management Development Program (MDP) Flyer
Learners who complete all six courses in this series within a 1-year period of time, will receive a digital Certificate of Completion and brand-new badge! Celebrate your achievement by sharing your certificate and badge on social media and adding them to your LinkedIn profile. <
Attend Individual Courses:
(The digital Certificate of Completion and badge are only given to those who completed all six courses in the series within a 1-year period of time.)
Member price for each virtual course is $65.00 per person
Non-Member price for each virtual course is $135.00 per person
Click on the titles below to register for other individual courses in the Management Development Program.
How to Register:
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Members: Please sign in to your account and select Register.
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Non-Members: To register, please create a free guest account or sign in if you have joined us before.
Registration Deadline:
Registration will close at 6:30 AM on the day before the scheduled date of this course.
Cancellation and Class Switching Policy
Cancellations must be made 7 days before the class date to receive a refund.
There will be no refunds for No Shows.
Digital Certificates of Completion and Badges:
Learners who complete all courses in this series within a 12-month period will receive a digital Certificate of Completion and badge to celebrate their achievement. By registering for this series, you agree to allow HEC to release your name and email address to a third-party digital credentialing service (Certifier) to issue your certificate and badge to you via email. If you do not want a Certificate of Completion or badge, please send notification to [email protected] prior to completing the final course in the series.