EEOC Takes Steps to Reduce Backlog of Discrimination Charges

The U.S. Equal Employment Opportunity Commission (EEOC) resolved almost one hundred thousand charges of discrimination during the 2017 fiscal year.  This represents a 16.2 percent reduction in the agency’s overall charge workload, leaving it with the lowest level of inventory it has carried in ten years.  The agency was able to reach this inventory level by more efficiently prioritizing charges with merit, working to expeditiously resolve investigations, and improving the agency’s digital system.
In addition to reducing its existing charge inventory, the EEOC also handled over 540,000 calls to its toll-free number and responded to more than 155,000 contacts about possible charge filing in field offices.  This resulted in 84,254 new charges being filed during the fiscal year.
During FY 2017, the EEOC also secured $484 million for victims of discrimination in the workplace ($355.6 million in monetary relief through mediation, conciliation and other administrative enforcement, and $42.4 million in monetary relief through litigation of 109 lawsuits).  The agency filed 184 merits lawsuits, including 124 suits on behalf of individuals, 30 non-systemic suits with multiple victims, and 30 systemic suits.
The EEOC's fiscal year 2017 Performance and Accountability Report will be posted on the agency's website on November 15, 2017.