Speaker: Glenn Furuya
Date: August 3, 2017 Time: 8:30am - 4:30pm
Location: Courtyard by Marriott at Kahului Airport
Effective team leads, supervisors, managers, and senior leaders know how to get results! By empowering people, optimizing systems and building inspired teams, they deliver unmatched quality, productivity and service. Priceless!
A Day in the Life of an Effective Supervisor helps your organization develop priceless leaders by equipping them with essential leadership and communication skills and protocols that are practical and easy to implement. For experienced leaders this workshop provides a refreshing opportunity to reset and reinforce critical leadership fundamentals. For a newer supervisor, this powerful, one-day workshop will ensure they are on the path to success. In addition, this workshop is a perfect complement to Glenn’s leadership theory session, Leadership Essentials.
Journeying through a “typical” day, participants will learn:
How to start your day on the right foot
Why being an effective supervisor is like being a “linebacker” in football
How to conduct a focused and meaningful briefing
How to get things done
How to delegate
How to avoid the primary cause of leadership failure
How to provide extraordinary customer service
How to teach a task effectively
How to develop peak performing team members
How to praise
How to correct inappropriate behaviors or poor performance
How to listen and handle complaints
About our Speaker
Glenn Furuya, Founder, President & Chief Educational Officer (CEO) of Leadership Works, holds Bachelor and Master Degrees in Education from the University Hawaii. During his career as a special education teacher for eight years in Hilo, Glenn created strategies and fostered environments that inspired children to learn.
Glenn also served as the head of advertising and assistant to the company President at KTA Super Stores, based in Hilo, where he gained valuable business experiences and insights that transformed the company from a small, family-owned market to a modern retail entity.
In 1982, Glenn left his teaching career and job at the market to pursue his passion in leadership and formed Leadership Works – a company that has been devoted to growing people, teams, and businesses for 35 years. He is the author of the book, The Little Book with Fifty Big Ideas on Leadership.
For information on this program, contact Tonya Ahn at 1-800-392-3589 ext. 815 or email at firstname.lastname@example.org
This class is now closed.
If three or more employees register from the same organization,
you will receive a 15% discount (discount taken from the total payment).